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Flight Attendant Job Description

Do You Have What It Takes to Be a Flight Attendant?

Being a flight attendant can be difficult, but it’s an exciting job that offers the possibility of travel and adventure, not to mention the opportunity to meet people from all around the world. The job description for a flight attendant is pretty varied, so a simple A-Z job description wouldn't do it justice. Instead, here are the basics you need to know about what a flight attendant does; it could be the perfect career path for you.
Flight Attendant Job DescriptionRead Also: Flight Attendant Interview Questions

Duties

The primary job of a flight attendant is looking after passengers’ needs, both in terms of safety and comfort. The role involves providing emergency equipment, offering information on what to do in case of emergency (and demonstrating the use of the necessary equipment), and keeping passengers calm and reassured. If an actual emergency occurs, it is the job of the flight attendants to offer guidance to passengers about what to do, direct them to exits, and assist with safety gear and first aid.

In terms of comfort, flight attendants ensure that passengers are happy throughout the flight. They provide refreshments, serve food, and offer other amenities like blankets and headphones. Passengers who have special needs and require extra care will be looked after by flight attendants too; they deal with everything from seat belt extensions to assist with wheelchairs.

Experience Required

The job description of a flight attendant sounds a lot like that of a customer service professional. Typically, flight attendants require at least one to two years of customer service experience in order to enter the field. It is essential that you have good communication skills and the ability to form good relationships with customers if you want to excel at this job.

Education and Other Requirements

When it comes to education, the requirements vary greatly. Some airlines require attendants to have a college degree, while others are happy with a high school diploma plus customer service experience. It can be necessary to speak another language, but if you work mainly on domestic flights this may not be an issue. The best thing to do is contact your airline of choice for a full A-Z job description and list of desired qualifications.

There are other important requirements for flight attendants. You need to be physically strong in order to deal with overhead luggage bins and carts and stand for hours at a time. It’s also important to have relatively good eyesight: it’s fine to wear glasses or contact lenses, but your vision must be correctable to 20/30 or 20/40 depending on the airline. Flight attendants also need a certain look: unnatural hair colors, unusual hairstyles, body piercings, visible tattoos, and outlandish makeup are generally against the rules.

Working Life

Airlines don’t stop on weekends or holidays, and night-time flights are standard. Many flight attendants are required to live in close proximity to their airport; while attendants have scheduled flights, they can also have on-call shifts, so it is important to be prepared to go to work quickly.

If this job description appeals to you, then flight attendants could be your dream career. The best way to get started is to contact the airlines operating out of your local area and start working on your resume. Airlines receive a lot of applications for flight attendant jobs, so make sure you stand out!

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